Fieldwork on a Wheelchair at Azabudai Hills (teamLab)

Hi! I’m YUKORIN, a wheelchair user. One of Accessible members and I carried out a wheelchair accessibility review at Azabudai Hills on the 30th of November, 2025.

Azabudai Hills is a large urban complex located in Minato Ward, Tokyo, featuring offices, residences, shops and cultural facilities centered around art. This review mainly focused on teamLab inside the Mori Building.

Kamiyacho Station

Azabudai Hills is about a 10-minute ride from Tokyo Station on the Hibiya Line and is directly connected to Kamiyacho Station.

Take the elevator at Exit 5.

Azabudai Hills can be reached by taking a public passageway called the Central Walk.

Azabudai Hills

We explored Azabudai Hills since we had some time before entering teamLab.

An elevator with a refined design.

This is a multipurpose restroom on Basement Level 1 of Garden Plaza A. It is clean, appropriately spacious and well-equipped.

We stopped by Azabudai Hills Market on Basement Level 1 of Garden Plaza C. A wide variety of food items were displayed across the spacious area, making it enjoyable just to look around.

We also found small art exhibitions and shops.

teamLab Borderless

It was time to visit teamLab. At teamLab, visitors can experience immersive digital arts in which lights and images envelop the entire space through projections created by using laser lights, LEDs and mirrors. The entrance is located at the Mori Building Digital Art Museum on Basement Level 1 of Garden Plaza B.

Tickets can be purchased online in advance. The admission fee varies depending on the date and visitors choose specific entry time when making a booking. With the disability discount, both a visitor with disabilities and one accompanying person can enter at half the regular fee. Please present your digital ticket and disability certificate at the entrance.

At the beginning, a group including wheelchair users is guided to a different elevator hall from the general entrance. In the elevator hall, a staff member explains that there is one area in the museum that is not wheelchair accessible. However, we were unable to identify which area was inaccessible in the end. This is because the museum has no fixed route and the projection displays change depending on the time, making it easy to lose sense of direction even within the same space.

The same elevator can be used for wheelchair users to enter and exit the museum. Please inform a staff member when you are ready to leave.

We entered through a corridor filled with floral imagery. It’s beautiful!

The corridor is wide enough for wheelchair users to pass through comfortably. Waves came rolling in!

This is a plaza called “Borderless World.” It features the waterfall and rocks often seen on Instagram. It was difficult to climb the rocks on a wheelchair.

This is how one of the individual exhibition rooms looks like. The animals are cute.

We entered an area that felt like outer space. Please note that in darker areas where mirrors and decorative objects are used, it can be difficult to distinguish between pathways and walls. I personally almost collided with a child who was running around. Wheelchair users should take particular care when moving through these areas.

We entered a corridor inspired by ink wash painting accompanied by a scent effect that truly smelled like ink.

There is an aquarium-like area where you can enjoy an experience in which marine creatures you color yourself are projected onto the screen.

A corridor featuring projections of Choju-giga, traditional Japanese picture scrolls depicting animals behaving like humans, likely to appeal to international visitors.

When it comes to teamLab, “Bubble Universe” is one of its most well-known areas, offering a truly breathtaking and otherworldly experience!

I think we made our way around most of the museum. The corridor had turned into a field of sunflowers.

Returning to where we first took the elevator, we wrapped up the wheelchair accessibility review at teamLab after fully enjoying an otherworldly space filled with surprise and wonder.

This wheelchair accessibility review focused mainly on teamLab and the basement level. But Azabudai Hills as a whole is infused with art throughout the complex. Besides the exhibitions, you can enjoy shopping, gourmet dining, lush gardens and even the Mori JP Tower, the tallest building in Japan. The location is easy to access and there are no particular issues from a wheelchair accessibility perspective. If you’re in the mood to enjoy a touch of luxury, why not take a stroll through Azabudai Hills, a cutting-edge urban complex?

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